The product:

Accessible Job Coach is a online job coaching tool for people who have a disability of sight impairment to help develop their skills and also gain employment more quickly and effectively. Those who have a sight impairment can encounter difficulty in getting a job offer because of their disability.

Project duration:

May-June 2022

The problem:

According to the RNIB*, only around a quarter of registered blind and partially sighted people of working age are in paid or self- employment, compared with around three quarters of the UK population as a whole.

* UK Royal National Institue for the Blind – Employment status and sight loss research 2017.

The goal:

Design an app that will improve career prospects for blind and partially sighted people of working age and who want to work.

My role:

UX designer leading the app and responsive website design from conception to delivery.

Responsibilities:

Conducting interviews, paper and digital wireframing, low and high-fidelity prototyping, conducting usability studies, accounting for accessibility, iterating on designs, determining information architecture, and responsive design.

JobCoach Screen Sizes - Desktop, mobile and tablet.
1
Smartphone App
2
Tablet App
3
Responsive website

User research

I used the RNIB research and from other third party employment coach resources to formulate questions to a group of blind and partially sighted people of working age. This included multiple ages in the 18-67 age range, ethnically mixed and gender types.

Problem statement: Jan

Jan is a middle aged female who has always struggled with trying to get and keep employment. Jan wants to feel that she is contributing to society and feels she has something to offer an employer – if she was able to get the skills to communicate this effectively.

View the Adobe XD Prototype (opens in new window)

Accessibility considerations

Colour

Clear and consistent colours that comply with accessibility design standards.

01

Text to speech

Text to speech ability in the app for those who have issues with using a keyboard and need to convey special requirements to the restaurant.

02

Call back

A call back function using a communication method which is chosen by the user to best suit their needs or preferences.

03

Next steps

Accessibility

Consider the accessibility further by having the ability to increase or decreasing text sizes within the app.

01

Functionality

Explore additional elements within the app such as the user account and also look into discounts implementation into the app.

02

Enhance

Explore ways to enhance the seating plans to better reflect the restaurant and if table arrangements change within the site and how this change could be implemented quickly on the app.

03